Crystal Johnson struggled 11 days for access to clean water flowing freely from the tap. She does not live in an impoverished nation. The single mother resides in the heart of Detroit. Johnson, 38, had her water shut off without notice because of a delinquent bill. “It was a trying time,” she said. “It was really rough because we had a one-year-old in the house.”
She couldn’t afford to pay her water bills for six months after losing an income. Her water bill was a staggering $4000. Johnson was stunned. She went back and forth with Detroit Water and Sewage Department (DWSD) over how they calculated the sky-high bill. The Water Department wouldn’t budge. After 11 days, with the help of family and friends, Johnson managed to come up with $1,100 to get her water switched back on.
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