How To Keep Your Startup Customers Smiling

December 5, 2013   // 0 Comments

by C. Daniel Baker At a startup – and arguably at a large companies too – there is nothing more valuable than happy customers. They become evangelists of your brand and an extension of your marketing team, referring friends and family. But more important than that is the significant negative impact of a dissatisfied person. An angry customer will tell 20 friends about their experience. Keeping pe...

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