Milwaukee, WI (March 2017) – Milwaukee County Executive Chris Abele today announced that
the Milwaukee County Department of Health and Human Services (DHHS) is working with partner
agencies across the community to disperse an additional $1 million to qualified Milwaukee County
residents who apply for Energy Assistance during the month of March.
We have currently served more than 46,000 households this year with the Energy Assistance program
The Program is helping people with a $300 down payment when they start a utility payment plan
this month only/through the end of March.
Milwaukee County provides funds for residents setting up payment plans prior to moratorium end.
“Starting on March 27, We Energies will begin to send disconnection notices for those behind in bill
payments,” said DHHS Director Héctor Colón. “For the third consecutive year, we are able to provide
additional funding to help our residents in need of some extra support. Customers who are setting up
payment plans with We Energies through the end of this month can benefit from proactive crisis
assistance, a $300 incentive towards establishing a payment plan.”
Our goal is to serve over 70,000 households this year – to help them stay warm, keep their lights on
This benefit is the only initiative that can replace a customer’s down payment. It will serve those who are
setting up payment plans with We Energies, current We Energies customers and eligible applicants to the
Energy Assistance program. The benefit is available until all funding has been dispersed. It is expected to
be available through March 31, 2017.
“We have currently served more than 46,000 households this year with the Energy Assistance program,”
County Executive Chris Abele said. “That’s 4,000 more households than last year at this time. Our goal is
to serve over 70,000 households this year – to help them stay warm, keep their lights on and avoid an
energy crisis. We are on track to meet, and even exceed this goal.”
To qualify for proactive crisis assistance, customers must have made a minimum of two separate monthly
payments since September 1, 2016 and must have a current 2016-17 energy application. This financial
incentive aims to assist Milwaukee residents in setting up a payment plan and eliminate the threat of
disconnection in summer months. This offer will not be available to oil, propane or heat-included
This year, qualified residents do not need to wait in line to apply. They can schedule an appointment to
apply at a time convenient for them any time before May 15, 2017. This year, DHHS wants residents to
Schedule an appointments that fit your schedule
Residents don’t have to wait in line upon receiving a disconnection notice to apply.
DEPARTMENT OF HEALTH AND HUMAN SERVICES
Residents can schedule these appointments by calling 414-270-4-MKE, or going online
This year, the program added two additional application sites on Milwaukee’s far north
and far south side. Locations are as follows:
Northwest – 4906 W Fond du Lac Avenue (Fond du lac and Capitol)
North – 6918 W Brown Deer Road
Downtown – 728 N James Lovell Street (7th and Wisconsin)
West Allis – 6761 W Greenfield Ave
Southeast – 2701 S Chase Ave (between Lincoln and Oklahoma)
South – 5663 S 27th Street
Extended hours are now available:
Monday, Tuesday, Thursday: 7:30 a.m. to 7:30 p.m.
Wednesday and Friday: 7:30 a.m. to 5 p.m.
Saturday: 8 a.m. to noon
The Wisconsin Home Energy Assistance Program, also known as WHEAP is a state program that is
administered in Milwaukee County by DHHS. It provides a one-time payment for eligible residents,
covering a portion of their energy costs.
For more information about the program and eligibility, visit www.energyassistancemke.org or download
the flyer. To schedule an interview, contact Katy Glodosky at 920-627-2619. Onsite interviews with
current Energy Assistance Specialists and customers and are available.
About the Milwaukee County Department of Health and Human Services
The mission of the Milwaukee County Department of Health & Human Services is to enhance the quality
of life for individuals who need support living healthy, independent, and safe lives within our
community. Our vision is to be recognized as the public model of excellence, leadership, and partnership
in human services driving superior outcomes for our community.